Refund policy
Return & Refund Policy – Just In Time
Thank you for shopping with Just In Time. We want you to be fully satisfied with your purchase. Please read our Return & Refund Policy carefully.
1. Return Eligibility
You may request a return if:
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The product is damaged, defective, or incorrect at the time of delivery.
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The return request is made within 48 hours of delivery.
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The item is unused, in its original packaging, and with all tags intact.
Products that show signs of use, damage by the customer, or missing original packaging may not be eligible for return.
2. Non-Returnable Items
The following items are not eligible for return:
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Products damaged due to misuse or improper handling.
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Items purchased during clearance or special sale (unless defective).
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Customized or special-order products (if applicable).
3. Return Process
To initiate a return:
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Contact us within 48 hours of delivery.
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Share your order details and clear photos of the product (if damaged or defective).
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Our team will review your request and provide further instructions.
Returns sent without prior approval may not be accepted.
4. Refund Policy
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Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, the refund will be processed within 5–7 business days.
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Refunds will be credited to the original payment method.
Shipping charges (if any) are non-refundable unless the return is due to our error.
5. Exchange Policy
We only replace items if they are defective or damaged. Exchanges are subject to product availability.
6. Late or Missing Refunds
If you haven’t received your refund:
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Check your bank account again.
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Contact your bank or payment provider (processing time may vary).
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If the issue persists, contact us for assistance.
7. Contact Information
For return or refund requests, please contact us:
📞 Phone: +91-98255-89551
📧 Email: justintimee.co.in@gmail.com
🌐 Website: https://justintime.co.in
📍 Address: Surat, Gujarat, 395005